Business Communication Manager Product Comparisons

 

BCM 50 Release 3.0 BCM 200 Release 4.0 BCM 400 Release 4.0 Target Number of Users 3-50 20-30 30-200 Number of digital stations 44 32 192 Number of IP stations 32 90 90 Number of voice mail ports 10 32 32 IP/digital mobility Yes Yes Yes Cordless mobility Yes Yes Yes Intelligent Contact Center (With Multimedia Call Center) Yes Yes Yes Integrated Voice Response  No Yes Yes IP music on hold Yes Yes Yes VPN tunnels Up to 10 Up to 16 Up to 16 IP trunks 12 60 60 Integrated DSL Yes  No  No Integrated frame relay  No Yes Yes Ad Hoc Conferencing Up to 18 participants Up to 40 participants Up to 40 participants SIP Trunk Support Yes Yes Yes Meet Me Conferencing Up to 18 ports No No Advanced Paging Productivity Pack 2008 Yes Yes

The BCM450 is a NEW model being added to the BCM portfolio that expands the BCM addressable market up to 300 total users. BCM450 provides a scalable migration path for the underserved Norstar MICS customer.   BCM 50 Release 3.0 BCM 200 Release 4.0 BCM 400 Release 4.0 BCM 450 Release 1.0 Target Number of Users 3-50 20-30 30-200 30-250 Number of Digital Stations 44 32 192 300 Number of IP Stations 32 90 90 300 Number of Voice Mail Ports 10 32 32 64 Number of IP Trunks 12 60 60 130 SIP Trunk Support Yes Yes Yes Yes IP/Digital Mobility Yes Yes Yes Yes Cordless Mobility Yes Yes Yes Yes IP Music on Hold Yes Yes Yes Yes VPN Tunnels Up to 10 Up to 16 Up to 16 No Integrated DSL Yes No No No Integrated Frame Relay No Yes Yes No Message Forwarding (via UM) Yes No No Yes Ad Hoc Conferencing (Per Call) 18 parties 40 parties 40 parties 60 parties Meet Me Conferencing (Per Call) 18 parties No No 60 parties Total Meet Me / Ad Hoc Conferencing 18 parties No No 120 parties Advanced Paging Productivity Pack Yes Yes Yes Yes Intelligent Contact Center Yes Yes Yes Yes Integrated Voice Response No Yes Yes No (Q3 2009)

If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 416 572 3688 or 877 888 3588 for more immediate help and advice.